Before you risk precious time, scarce resources, and hard-earned cash launching a new product or service, better be sure of this one thing first.

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Are you rigid in your thinking, unable to see the other side or appreciate how someone could think that way? Give this mind-expanding trick a shot.

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It’s so simple, yet often-ignored and seldom-used. A masterful 3-step formula for attacking complex issues and thorny problems.

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Not enough hours in the day? Don’t let the stress take you down. Rick shares 7 ways to tackle mountains of tasks and keep your sanity in check.

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Do you know what it is?  It’s simple to do, deeply appreciated, enduringly memorable, and proudly shared with others.  Why aren’t you doing it?

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You’re human – of course you’ll mess up and anger customers at some point.  Follow this 13-step plan for turning them around – into raving fans and advocates.

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Rick shares an often-ignored secret for getting others to conduct themselves as you’d like – and minimize bad behavior.

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Do you struggle with how to say ‘no’ and preserve the relationship? Most people do. Rick shares 13 polite and respectful ways to decline with dignity.

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Rick shares his best tips for staying fit with healthy eating, exercise, and powerful, yet simple, lifestyle habits you can put into play today.

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Rick shows you how to light your own fire and crank your own engine with these smart and effective ideas for any activity, at any time.

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