The Biggest Reason New Products Fail

Before you risk precious time, scarce resources, and hard-earned cash launching a new product or service, better be sure of this one thing first.

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The Best Way To Understand An Opposing Point Of View

Are you rigid in your thinking, unable to see the other side or appreciate how someone could think that way? Give this mind-expanding trick a shot.

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The 3-Step System For Problem Solving

It’s so simple, yet often-ignored and seldom-used. A masterful 3-step formula for attacking complex issues and thorny problems.

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7 Ways To Beat ‘Overwhelm’

Not enough hours in the day? Don’t let the stress take you down. Rick shares 7 ways to tackle mountains of tasks and keep your sanity in check.

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The Single-Best, Most Memorable Way To Say Thanks

Do you know what it is?  It’s simple to do, deeply appreciated, enduringly memorable, and proudly shared with others.  Why aren’t you doing it?

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13 Steps For Handling An Irate Customer

You’re human – of course you’ll mess up and anger customers at some point.  Follow this 13-step plan for turning them around – into raving fans and advocates.

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Magic Trick For Getting The Behavior You Want

Rick shares an often-ignored secret for getting others to conduct themselves as you’d like – and minimize bad behavior.

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13 Ways To Say No

Do you struggle with how to say ‘no’ and preserve the relationship? Most people do. Rick shares 13 polite and respectful ways to decline with dignity.

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23 Killer Ideas To Avoid Eating Unhealthy Crap

Rick shares his best tips for staying fit with healthy eating, exercise, and powerful, yet simple, lifestyle habits you can put into play today.

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12 Ways To Self-Motivate And Get Moving

Rick shows you how to light your own fire and crank your own engine with these smart and effective ideas for any activity, at any time.

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